FileOne
← Back to home

TERMS OF SERVICE

FileOne Terms of Service

Effective date: November 6, 2026

1. About FileOne

FileOne is provided by ZHENYU XIE under the Phoenix Studio brand, referred to below as “we”, “us”, or “our”.

FileOne is a file-management and media-playback tool. It supports local file management, access to network storage and cloud storage, file transfers, media playback, and other features described in the App. Available features may vary depending on the App version, device, operating system, and third-party services.

These Terms apply to your use of FileOne.

2. Permission to Use FileOne and Your Files

You may install and use a lawfully obtained copy of FileOne, subject to these Terms and applicable law.

You retain your rights in your files and content. Using FileOne does not transfer those rights to us.

Access, manage, play, or transfer only files, accounts, and storage locations that you own or are authorized to use. You must not use FileOne for unlawful activities or to infringe the rights of others.

3. File Operations and Data Safety

FileOne performs operations such as copying, moving, overwriting, deleting, compressing, extracting, and transferring files according to your actions and the permissions you grant. Some operations may be irreversible. Check the source, destination, and operation before proceeding, and keep independent backups of important files.

Device failures, insufficient storage, network interruptions, permission changes, and third-party service problems may cause operations to fail or stop, or leave files incomplete. After an operation, particularly before deleting the original files, verify the integrity of important files.

These precautions do not relieve us of any responsibility required by law or limit your statutory rights.

4. Network Storage, Cloud Storage, and Local-Network Transfers

When connecting to SMB, WebDAV, Google Drive, OneDrive, Dropbox, or other third-party services, you must have the necessary access rights and comply with the relevant service’s terms.

Third-party services are operated independently by their providers. Changes to their availability, interfaces, quotas, fees, or authorization policies may affect FileOne features. We do not control the operation of third-party services.

Use local-network file transfers only on trusted networks and protect access credentials such as pairing codes. We recommend turning off the transfer service when you have finished.

5. Privacy and Local Records

Our Privacy Policy explains how FileOne handles files, connection credentials, authorization information, and local records.

FileOne does not integrate third-party analytics, behavioral tracking, or crash-reporting services, and does not upload your files to FileOne servers. Network location credentials, media playback progress, and playback preferences are encrypted and stored on your device. Cloud storage sign-in is handled through the provider’s official authorization flow.

6. App Updates and Open-Source Software

We may release updates to fix issues, improve security, adjust compatibility, or improve features. We will communicate material changes affecting conditions of use or user rights through appropriate means and handle them in accordance with applicable law.

FileOne includes third-party open-source software. Its copyright notices and licenses are available in the App or on our website. Those components are subject to their respective licenses; these Terms do not restrict any rights those licenses grant you.

7. Disclaimers and Limitation of Liability

FileOne is provided “as is” and “as available”. To the extent permitted by applicable law, except as expressly stated in these Terms, we make no other express or implied warranties, including any warranty that the App will be continuously available, entirely free of errors, compatible with all devices, or suitable for a particular purpose.

You should decide whether FileOne meets your needs and back up important data before performing file operations. FileOne is not a substitute for independent backups. Deletion, overwriting, and other file operations may be irreversible.

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, or consequential losses, or for loss of profits, revenue, or business opportunities, arising from your use of or inability to use FileOne.

These Terms do not exclude or limit any liability that cannot lawfully be excluded or limited, or affect any consumer rights that you have under applicable law and cannot waive by contract.

8. Stopping Use and Changes to These Terms

You may stop using or uninstall FileOne at any time. Before uninstalling, clearing App data, or revoking permissions, save any files, settings, and connection information you wish to keep.

We may update these Terms to reflect changes in features, operations, or legal requirements, and will state the effective date on this page. We will give advance notice of material changes through appropriate means and obtain your consent where required by law. Changes will not retroactively deprive you of rights you already have.

9. Contact Us

If you have questions about FileOne, these Terms, or use of the App, please contact us:

If a dispute arises, you may first contact us using the details above. This does not affect your right to complain to a competent authority or seek relief from a court with jurisdiction under applicable law.